Difficult People
Every office has someone who's no fun to be around. But getting along with that person — and managing them effectively — can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.
Learn to:
Recognize why and when people act out
Identify different types of difficult people
Cope with difficult behavior
Get the most out of trouble employees
Nurture a harmonious work environment
The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.
- Author
- John Hoover
- Format
- paperback
- Pages
- 160
- Publisher
- HarperBusiness
- Language
- english
- ISBN
- 978-0-06-114559-9
- EAN
- 9780061145599
- Genres
- management
- Release date
- 2007
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