Comebacks at Work: Using Conversation to Master Confrontation

A stimulating, thought-provoking book that lets you know how to break free of negative behavior, take control of office politics, and prevent difficult, repetitive, and avoidable situations. Reardon — a frequent HuffingtonPost contributor and professor at the Marshall School of Business — arms readers with the tools they need to take control of conversations in the workplace. Comebacks at Work combines the best qualities of Deborah Tannen's Talking from 9 to 5, Kerry Patterson's Crucial Conversations, and Douglas Stone's Difficult Conversations, a perfect workplace guide to getting what you deserve.

• Author
• Kathleen Kelley Reardon, Christopher T. Noblet

• Format
• hardcover

• Pages
• 240

• Publisher
• Harper Business

• Language
• english

• ISBN
• 978-0-06-177102-6

• EAN
• 9780061771026

• Release date
• 2010