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Hey, I'm the Customer: Front Line Tips for Providing Superior Customer Service

In an increasingly competitive economy, superior service is the key to attracting and retaining customers. Now a veteran sales trainer shows managers, supervisors, business owners, and particularly front-line service providers precisely how to focus on customer needs and give today's demanding and selective buyers the end-result benefits they expect. Line drawings.

  • Format
  • paperback
  • Pages
  • 224
  • Language
  • english
  • ISBN
  • 9780133881585
  • Genres
  • business
  • Release date
  • 1992