Manyebook

Say It...Right

A half-century ago, Dale Carnegie may have been th communication guru, but in the nineties it's Dr. Lillian Glass. Now, the expert who has helped such celebrated clients as Dustin Hoffman, Rita Coolidge, and Julio Inglesias teaches exactly what to say in hundreds of verbal encounters: Never be shy again Deal with hostile people Talk to foreigners Talk to people who make you feel uncomfortable Introduce yourself with ease Become more approachable Handle office jealousy Accept and give compliments Deal with sexual and racial slurs Talk to people who are grieving or very ill

  • Format
  • paperback
  • Language
  • english
  • ISBN
  • 9780399516993
  • Release date
  • 1992