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The Relationship Edge in Business: Connecting with Customers and Colleagues When It Counts

With real case studies and step-by-step guidance, The Relationship Edge in Business shows you how to:

Develop the right mindset-understand that personal relationships are vital to business success Ask the right questions — discover the common ground you share with others Do the right thing — be truthful and straightforward or you'll undermine the goodwill you've worked so hard to build

  • Format
  • hardcover
  • Pages
  • 237
  • Language
  • english
  • ISBN
  • 9780471477129
  • Genres
  • business
  • Release date
  • 2004