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Working with Difficult People: Revised and Expanded

Everyone's work day is filled with them — people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.

  • Format
  • paperback
  • Language
  • english
  • ISBN
  • 9780735202917
  • Genres
  • leadership, business, psychology, management, relationships, communication
  • Release date
  • 2002